Questions, answered
Do you stack the wood?
Yes. We deliver in reusable bins, unload, and stack the wood neatly wherever you want it — the bins leave with us. What you’re left with is your firewood, stacked and ready to burn.
Do I need to be home for delivery?
No. Tell us where you want the wood at checkout — porch, garage, backyard, building lobby — and our crew will deliver and stack it there. We’ll send a photo when it’s done.
Where do you deliver, and how fast?
We deliver locally across New York, New Jersey, Connecticut and beyond — there’s always a free option, with limited free next-day delivery — and ship boxed firewood nationwide.
Why kiln-dried firewood?
Kiln-drying removes moisture in a controlled environment, so the wood lights easily, burns hot and clean, and produces less smoke and creosote. It’s also pest- and mold-free — and ready to burn the day it arrives.
How much wood do I need?
A City Cord (6 bins) covers occasional fires for a month or two. Fill Your Firewood Rack tops off a standard 4-foot rack. A Face Cord — 4 feet high by 8 feet long — is a season’s supply for regular burners.
What’s the difference between a cord and a face cord?
A cord is the standard unit of measurement for firewood: a stack 4 feet high by 4 feet deep by 8 feet long. A face cord is one row of that — 4 feet high by 8 feet long at one log deep. Our packages go from a single bin up to a face cord and beyond.
How long does it burn?
About 1–2 hours per bundle, and it goes up from there — roughly 2–3 hours per bin, and a rack or cord keeps you going all season.
Can I pick up in store?
Yes. Our firewood is stocked at local retailers all over the city — delis, grocers and hardware stores — so you can grab a bundle, bag or box today without waiting on a delivery. We recommend calling ahead to make sure they’re in stock.
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